Frequently Asked Questions

Everything you need to know about your Cody James experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our online returns portal to generate a prepaid shipping label.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Cody James ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.

How should I care for my Cody James apparel?

To maintain the quality of your garments, we recommend washing in cold water and tumble drying on low. Specific care instructions can be found on the inner label of each item.